Monthly Archives: July 2016

How to Win Loyalty? Learn It and Earn It

How effective is your business at earning and maintaining customer loyalty? Susan Dobbe-Leahy, of Dobbe Marketing in Crystal Lake, explains why loyalty is essential, yet fragile. What are you doing to build loyalty with your clients, customers and community? Points, discounts, savings and perks will bring folks back to your business, but it’s personal relationships […]